Shipping information

Shipping origin

All other orders are shipped from our warehouse in Slovenia (EU).

 

Shipping destinations

We currently offer shipping to the following markets:

- European Union

- Switzerland, Iceland, Liechtenstein, Monaco, Norway and the United Kingdom

 

Shipping times

Shipping times may vary during sales and holidays. It usually takes 2 - 5 business days.

  

Free shipping threshold

We offer Free shipping for orders above 40€.

 

Customs and import fees

All orders are shipped from Slovenia (EU). This means deliveries to countries without a trade agreement in place can result in additional taxation upon reaching the border.

Those fees largely depend on the destination country and are NOT included in the shipping price. As per our shipping policy, they are required to be cleared by the customer.

Orders refused due to uncleared custom duties will not be treated as a return. The refund will be processed at our Customer Service agents' discretion.

 

Trying to order from another country?

If you find yourself wanting to order, but aren't from one of our markets - send us an email at info@wallettio.com and we'll see if we can arrange a delivery to your address. 

 

Order tracking

To track your order, check the shipping confirmation email with the included tracking number.